AMBA trainings
Conflict Management
Price
Trainer
:Interactive workshop with practical exercises and video training:
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Preconditions for conflict development, stages of conflict.
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The 5 strategies of conflict management.
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Conflict prevention and timely identification of manipulation.
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Importance of nonverbal communication in generating conflict.
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E. Berne’s transaction analysis and its role in conflict management.
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M. Litvak’s psychological aikido and damping method in resolving conflict.
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Tactics for neutralising manipulation („broken record”, “fogging”, “substantiation”, “constructive ultimatum”, etc.)
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