AMBA trainings
Workshop for Retail representatives
Price
Trainer
:Practical and theoretical 2-day workshop for retail representatives involved in various fields, including the following subjects:
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What is a Retail Representative (RR)? (Role of the RR and achievement at the company, traits of a successful representative);
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What are sales? (goals of sales work, basic principles and their types, stages of a successful sale and application of sales technique on conversation);
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What is a customer? (Working with customers, types of customers and assessing them, learning customers’ needs);
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Levels of customer service and factors that affect professional customer service;
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Reaching the goal of sale, reaching an agreement, work after meeting and effective audience presentation (practical exercises).
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